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Our operating hours are:
Monday to Friday - 9:00am to 5:00pm ET (Eastern Standard Time)
Closed: Weekends & All North American Public Holidays
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Shipping and Returns
REFUNDS + EXCHANGES
At House of WHW, we take pride in creating custom products just for you, which means we are not able to accept returns or exchanges unless the item is defective or an error occurred during production.
However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 5 days of delivery. We’re here to help and will work quickly to resolve any concerns
You may return your unused products for a full refund of your purchase price, less shipping and handling, within 5 days of delivery. The customer will be responsible for paying return shipping charges. Please contact us at welcomehomewarehouse@outlook.com for further details.